• Personal details: name, email, phone number, and delivery details for digital fulfillment.
• Order details: purchased service, package duration, accounts or player IDs (for top-ups), and payment confirmation references.
• Payment data: we do not store full card/bank details. Payments are processed by trusted providers (eSewa, Khalti, IME Pay, bank transfer).
• Technical data: IP, device/browser info, and cookies for security, analytics, and a smoother checkout.
• Chat interactions: messages you send us on WhatsApp/Messenger/Telegram (for support and order verification).

We collect only what’s necessary to deliver your digital service and comply with applicable laws.

• Process, deliver, and support your digital purchases.
• Verify payments and prevent fraud or abuse.
• Provide customer support and respond to inquiries.
• Improve website performance and user experience.
• Send important updates (service changes, renewals/expiry reminders, occasional promotions — opt-out any time).

We do not sell or rent your data. We may share limited data:

• With service partners (payment gateways, messaging platforms) strictly to complete your order.
• When required by law or lawful requests from authorities.
• To protect our business, customers, and services against fraud and misuse.

• Site protected with SSL/TLS and secure hosting.
• Payment processing handled by third-party providers using their own security standards.
• Access to order info is restricted to authorized staff.

While we take strong measures, no method of transmission or storage is 100% secure.

We use cookies to remember preferences, keep you signed in, secure checkout, and analyze performance. You can control cookies in your browser settings; some features may not work without them.

• Access: request a copy of your personal data.
• Correction: ask us to update inaccurate details.
• Deletion: request erasure of your data where legally permissible.
• Opt-out: unsubscribe from marketing messages anytime.

To exercise rights, see Contact Us.

Our site may link to third-party platforms (e.g., Netflix, Prime Video, Google Play). Their privacy practices are independent of ours — please review their policies.

Our services are not intended for children under 13, and we do not knowingly collect data from children.

We may update this policy periodically. Updates will be posted here and the “Last updated” date will change.